My stay at Romantikhotel Die Gersberg Alm was filled with beautiful views and charming decor. though certain aspects left me wanting more. The hotel’s location offered stunning vistas over Salzburg, and my room was spacious and clean. However, I found the dining experience to be inconsistent, especially during dinner. The breakfast was quite good, but the limited menu and issues with service during dinner were disappointing.
Rooms
8.0
The room was spacious and very clean, equipped with comfortable beds and lovely decor that added to the charming atmosphere. though it felt somewhat dated.
Service
7.0
Overall, the staff were friendly and accommodating, offering helpful suggestions for activities. though the dinner service didn't meet the same standard.
Location
9.0
The location is absolutely beautiful, perched on a mountain with amazing views of the city. providing a peaceful ambiance away from the hustle.
Dining
6.0
Breakfast had a nice variety, and the restaurant offered high-quality dining. but I had a disappointing experience with dinner quality and service.
Facilities
8.0
The outdoor pool was a good luxury, and the grounds were lovely. but the lack of a lift could be a hassle for some.
Dominic
United Kingdom,
March
2025
6.0/10
The Romantikhotel Die Gersberg Alm offered stunning views of Salzburg and had a charming, rustic atmosphere. My room was spacious and comfortable, complete with a nice balcony. However, while breakfast was great, some aspects of dining could be improved, as I encountered issues with dinner service that felt lacking. Overall, it’s a lovely retreat, but there’s room for enhancements in certain areas.
Rooms
9.0
My room was spacious, clean, and particularly comfortable. The balcony provided a amazing view of the surrounding area.
Service
7.0
Some staff members were exceptionally helpful and friendly, but I did experience a lack of attentiveness during dining that I didn’t expect.
Location
10.0
The location is fantastic, nestled in the hills above Salzburg. It felt peaceful, making it an ideal escape from the city's hustle and bustle.
Dining
6.0
While breakfast was excellent, my dinner experience was disappointing due to cold food and inattentive service during my visit.
Facilities
Nicholas
United Kingdom,
February
2025
5.8/10
My stay at Romantikhotel Die Gersberg Alm was largely good, thanks to the amazing views over Salzburg and the relaxing atmosphere. The accommodation was clean and spacious, with a lovely balcony to enjoy the scenery. However, I did find some inconsistencies in service, particularly with dining, which detracted slightly from my overall experience.
Rooms
10.0
My room was spacious, clean, and comfortable. I loved the balcony view overlooking Salzburg. It really made my stay feel special.
Service
8.0
The staff were kind and willing to help, especially with local directions. However, I faced some issues with dining service on one occasion, which was disappointing.
Location
9.0
The hotel's location was perfect for exploring Salzburg while enjoying the calmness of the mountains. It was just a short drive to the city, making it a very convenient base for hiking and exploring.
Dining
7.0
Breakfast was of high quality with a great variety, while the dinner was gourmet, though one dish I had was subpar. The service during dinner didn't quite meet my expectations, which was a bit disappointing.
Facilities
9.0
The spa area was lovely and quite relaxing. I also enjoyed the outdoor pool, which was a great place to unwind, especially on warm afternoons.
Georgia
United Kingdom,
January
2025
6.2/10
My stay at Romantikhotel Die Gersberg Alm was filled with good moments, especially the stunning views of Salzburg from my balcony. The dining experience was really good, with gourmet food that left a lasting impression. However, I did notice that there wasn't a lift, and some minor issues with service during dinner detracted from an otherwise fantastic experience. Overall, it felt like a beautiful escape, though a few adjustments could enhance the stay further. 🌄🍽️
Rooms
9.0
The room was spacious, clean, and very comfortable with a lovely view. I appreciated the nice seating area and ample storage options.
Service
7.0
While some staff were friendly and helpful, I encountered a bit of confusion with service during dinner, which affected the overall experience.
Location
10.0
The hotel overlooks Salzburg, providing a picturesque setting in the mountains, making it a peaceful retreat just a short drive from the city.
Dining
10.0
Dining at the on-site restaurant was a highlight, with really good food and attentive service. I especially enjoyed the wine pairings.
Facilities
8.0
The outdoor pool was a fantastic feature, and the overall ambiance of the hotel provided a serene atmosphere. However, the lack of a lift made navigating the hotel a bit inconvenient.
Jack
United Kingdom,
January
2025
6.0/10
My stay at Romantikhotel Die Gersberg Alm was quite the mixed experience. On the plus side, the views overlooking Salzburg were stunning, and the outdoor pool was a luxurious treat. However, I was disappointed with the service at dinner, where the staff seemed inattentive, and the food quality didn't meet my expectations.
Rooms
7.0
The room was clean and spacious, but I found it a bit dated compared to my expectations, especially given the price point.
Service
5.0
While some staff were polite and helpful, I had a less-than-satisfactory experience with the dinner service, where my concerns weren't handled well.
Location
9.0
The hotel's location in the mountains was amazing, with serene views and easy access to hiking trails, making it an ideal retreat.
Dining
5.0
The breakfast was decent but left something to be desired in terms of variety. The dinner I had was particularly disappointing due to poor food quality and service.
Facilities
7.0
The outdoor pool was a highlight, providing a great place to relax, but other facilities felt somewhat limited.
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